
FAQ
Do you offer free shipping?
Do you offer free shipping?
Yes! We offer FREE standard shipping on all orders within the United States with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are processed within 1–2 business days. After dispatch, delivery typically takes 4–6 business days, for an estimated total delivery time of 5–9 business days.
When will my order be processed?
When will my order be processed?
Orders are processed Monday through Friday. Orders placed before 3:00 PM EST begin processing the same business day. Orders placed after 3:00 PM EST, on weekends, or on U.S. holidays will be processed on the next business day.
Are your products high quality?
Are your products high quality?
Yes. At Selouva, we carefully select quality fabrics and pay close attention to craftsmanship to ensure every piece offers comfort, durability, and timeless style.
How do I choose the right size?
How do I choose the right size?
Each product includes a detailed Size Guide to help you find your best fit. If you're between sizes, we recommend reviewing the product measurements or contacting our support team. info@selouva.com
What is your return policy?
What is your return policy?
Eligible items may be returned within your return window if they are unworn, unused, and in their original condition with tags attached.
Can I track my order?
Can I track my order?
Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package.
How can I contact Selouva?
How can I contact Selouva?
Our Customer Support team is here to help. Reach out via email or our Contact page, and we'll respond as quickly as possible during business hours. Info@selouva.com