Disclaimer

The website https://www.selouva.com/ is owned and operated by Finest Luxe BV, a company registered in the Netherlands.

Registered Company: Finest Luxe BV
Address: De Kaai 152, 9723 LE Groningen, Netherlands

Contact Information

Our customer support team is available Monday to Friday, from 10:00 to 18:00 GMT.

Email: info@selouva.com
Phone: +31 622 433 595
Contact Form: Available through our Contact Us page.

We aim to respond to all customer inquiries within 24–48 business hours.

Privacy and Data Protection

At Selouva, protecting your privacy is one of our highest priorities.

We collect only the information necessary to process orders, provide customer support, improve our services, and comply with legal obligations.

Information We May Collect

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment-related information processed through secure payment providers
  • Website usage and analytics data

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Communicate order updates
  • Improve website performance and customer experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations

Information Sharing

We never sell or rent your personal information.

Information may only be shared with trusted third parties when necessary, including:

  • Payment processors
  • Shipping and logistics providers
  • Fraud prevention services
  • Legal authorities when required by law

Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal data
  • Restrict or object to certain processing activities

For privacy-related requests, contact: info@selouva.com

Cookies

Selouva uses cookies and similar technologies to improve website functionality, analyze performance, and enhance user experience.

By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

Disclaimer

The information provided on this website is for general informational purposes only.

While we strive to keep all information accurate and up to date, Selouva and Finest Luxe BV make no guarantees regarding the completeness, reliability, or accuracy of website content.

Product descriptions, images, pricing, and availability may change without prior notice.

Nothing in this disclaimer limits any rights granted to consumers under applicable EU, UK, or local consumer protection laws.

Limitation of Liability

To the maximum extent permitted by law, Selouva and Finest Luxe BV shall not be liable for indirect, incidental, special, or consequential losses arising from:

  • Use of the website
  • Inability to access the website
  • Reliance on website content
  • Technical interruptions or system failures

This limitation does not affect any rights that cannot legally be excluded under applicable law.

Website Availability

We strive to maintain uninterrupted access to our website.

However, we do not guarantee that the website will always be available, error-free, or free from viruses or technical issues.

Temporary interruptions may occur due to maintenance, upgrades, or circumstances beyond our control.

Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Images
  • Product descriptions
  • Website design
  • Software and digital assets

is the property of Selouva or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.

Unauthorized use may result in legal action.

Consumer Rights

Nothing in these policies affects your statutory consumer rights under applicable laws.

Customers remain entitled to all legal protections available under relevant consumer protection regulations.

Contact

Selouva
Operated by Finest Luxe BV

Email: info@selouva.com
Phone: +31 622 433 595
Address: De Kaai 152, 9723 LE Groningen, Netherlands